GENERAL CONDITIONS OF SALE
General Conditions of Sale (GCS)
1. Purpose
These General Terms and Conditions of Sale (GTC) govern all relations between Maison Sabbah, whose contact email address is contact.maisonsabbah@gmail.com, and any person making a purchase on the site [maisonsabbah.com} (hereinafter referred to as "the Customer").
By placing an order on our site, the Customer acknowledges having read the General Terms and Conditions and accepts them without reservation.
2. Products
Maison Sabbah offers gold-plated and silver-plated jewelry adorned with zirconia for the Premium collection, and stainless steel for the Essential collection.
Product photographs are as accurate as possible, but may show slight variations depending on the screen.
3. Orders
3.1. Order process
The Customer selects the desired items and adds them to their shopping cart. Once the order is validated, a confirmation email is sent to the address provided during checkout.
3.2. Availability of products
In the event of unavailability of a product after validation of the order, Maison Sabbah will inform the Customer and proceed with a refund or an exchange according to the Customer's preference.
4. Price and Payment
4.1. Price
The prices displayed on the site are in euros (€), all taxes included (TTC), excluding delivery costs.
4.2. Payment methods
Maison Sabbah accepts payments by:
• Bank card (Visa, Mastercard, American Express)
• PayPal
• Apple Pay
Payment is secure and the Customer's banking information is not stored.
5. Delivery
5.1. Delivery times
• Express delivery: 1 to 2 working days
• Standard delivery: 2 to 4 working days
Delivery times are indicative and may vary depending on the carrier.
5.2. Delivery costs
Delivery costs are indicated before order confirmation and may vary depending on the destination.
5.3. Order tracking
A tracking number is sent to the Customer by email once the order has been shipped.
6. Returns, Exchanges and Refunds
6.1. Withdrawal period
The Customer has 30 days after receiving their order to return an unworn item in its original packaging.
6.2. Return procedures
• Return costs are the responsibility of the Customer (except in the event of an error on our part).
• An exchange or refund will be made after receipt and verification of the returned items.
To make a return, the Customer must contact Maison Sabbah at contact.maisonsabbah@gmail.com.
7. Guarantees and Liability
7.1. Product quality
Our jewelry is designed to withstand water and everyday use. However, Maison Sabbah cannot be held responsible for normal wear and tear or misuse of the jewelry.
7.2. Liability
Maison Sabbah cannot be held responsible for indirect damages linked to the use of the site or the products sold.
8. Protection of personal data
Maison Sabbah is committed to protecting its customers' personal data. No information will be sold or shared with third parties without consent.
The Customer may request the modification or deletion of their data by contacting us at contact.maisonsabbah@gmail.com.
For more information, see our Do Not Sell or Share My Personal Information policy.
9. Disputes and Applicable Law
These T&Cs are subject to French law.
In the event of a dispute, an amicable solution will be sought as a priority. Failing this, the dispute may be submitted to the competent courts.
10. Contact
For any questions regarding these T&Cs, please contact us at contact.maisonsabbah@gmail.com